This shipping policy explains how Lova Agritech Private Limited (doing business as "Kisansathi") operates its shipping procedures and how we strive to meet your expectations with every order. Whether you're a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory — right from placing your order to the moment it arrives at your doorstep.
Please read this shipping policy together with our Terms & Conditions to familiarise yourself with the rest of our general guidelines.
We offer a variety of shipping options to suit the needs of our customers.
In certain situations, we may collaborate with a third-party supplier who might handle our inventory and take charge of shipping your products. All deliveries are carried out with the same quality standards regardless of the fulfilling party.
Unexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency.
If you have any questions about refunds, returns, or exchanges, please review our dedicated policy page for full details on eligibility, timelines, and the process.
Visit our Return & Refund Policy for complete information — including our 2-hour return window, 2–4 hour replacement delivery, and 5–7 day refund timelines.
If you have any questions or concerns regarding our shipping policy, we encourage you to reach out using the details below.